HOW CAN I REACH YOUR CUSTOMER SERVICE TEAM AND WHEN SHOULD I EXPECT A RESPONSE?

For customer service inquiries only, please email [email protected]. Our Customer Service team is available M-F 8am - 5pm CST. We will do our best to respond to all customers within 72 hours. Response times may be extended during holidays, promotions and immediately following launches/restocks. Inquiries are answered in the order as they are received; please do not send multiple emails as this will place you at the end of the queue.

I HAVE NOT RECEIVED MY ORDER CONFIRMATION, DID MY ORDER GO THROUGH?

Order confirmation emails may be delayed as a result of high order volume. Please contact our customer service team [email protected] if you have not received your confirmation email after 24 hours of your purchase.

CAN I MAKE CHANGES TO MY ORDER ONCE IT’S BEEN PLACED?

Due to the extremely limited nature of our products, all sales are final. Orders can not be cancelled, changed or modified once they have been placed. Please ensure all info is correct before submitting your order.